Hotline: +49 911 / 2336-0

FAQs about the Purchase of a NUREMBERG CARD

The Nuremberg Card may be purchased by any guest who wishes to visit sights in Nuremberg and Fürth at a discounted price and use public transportation free-of-charge.

No, there are no discounts available for the purchase of a Nuremberg Card for adults. There is only a special price for children: For those 5 aged years and younger the card is free, for children aged 11 years and younger it may be purchased at a discount.

The purchase of a Nuremberg Card for children aged 6 - 11 is allowed without the purchase of a card for adults; the free ticket for children aged 0 - 5 is only available in combination with an adult card.

Yes, when purchasing a Nuremberg Card, you must decide on which date and time the card will become valid.

Yes, you can order a Nuremberg Card online at our website. The digital card will be sent to you via e-mail.

When purchasing a Nuremberg Card online, you can use PayPal, Maestro, Mastercard, Visa or JCB.

Yes, we can send you the Nuremberg Card again. We require the full name of the person who purchased the card or the booking number. You can call us at +49 911 23360, send an e-mail to info@ctz-nuernberg.de or visit our Tourist Information at the Main Market Square (please note our opening hours). Please enter a valid e-mail address when making your purchase and check your SPAM filter.

At our Tourist Information (Hauptmarkt 18), at the Tourist Information in Fürthand in many accommodations in Nuremberg and Fürth.

No, you do not need to print out the Nuremberg Card to use it. You can show your Nuremberg Card when required on your Smartphone or Tablet.

No, cancellation or rebooking of a Nuremberg Card is not possible. If you need a Nuremberg Card for another time, you must purchase a new card.

FAQs about the Validity of the NUREMBERG CARD

No, you cannot change the date and time chosen at the time of purchase afterwards. If you need a Nuremberg Card for another time, you must purchase a new card.

The Nuremberg Card is valid for 48 hours. When purchasing a card, you must decide on which date and time the card will become valid.

No, the Nuremberg Card is only available for 48 hours.

You do not need to activate a Nuremberg Card. Choosing the date and time for which it is valid upon purchase is sufficient.

The Nuremberg Card is valid for the underground/subway, trams and buses in the entire Nuremberg, Fürth and Stein area (Zone A). Overview of Zone

Yes, a trip with public transportation to the Playmobil FunPark is included in the Nuremberg Card.

No, the Nuremberg Card cannot be transferred to another person. When required, one must show the card and official photo ID.

FAQs about Museums and Sights

With the Nuremberg Card, you have free admission in ca. 30 museums and sights in Nuremberg and Fürth. You can also receive a 50% discount on activities offered by our partners. You can find a detailed list of all included services on our Nuremberg Card website.

An overview of museums and attractions that are open can be found here museums & sights open on mondays.  .

Regular admission is included in the Nuremberg Card. If there is an extra charge for a special exhibit, you must pay this on-site.

No. With the Nuremberg Card you can visit a museum or sight only once. To control this, the Nuremberg Card is scanned upon entry.

Yes, admission to the Nuremberg Zoo is included in the Nuremberg Card.

No, admission to the Playmobil-FunPark is not included in the Nuremberg Card, but you will receive a €2 discount on the day ticket in the high season.

FAQs about 50% Discounts on Activities

Yes, at the Historic Rock Cut Cellars*, Nuremberg Underworld, Experience Faber-Castell and for tours of the stadium you have the possibility to book an online ticket with a Nürnberg Card discount. To confirm the reduction in price, you have to show the ticket and a valid Nürnberg Card on site.

The discount is only offered for activities which take place during the time the Nuremberg Card is valid. Otherwise, the booking can be cancelled by the partner, or they may require you to pay the regular price.

FAQs Vouchers

The voucher will be sent in the form of a voucher code to the e-mail address provided at the time of booking and can be redeemed by anyone in possession of this voucher code.

The voucher can only be redeemed online during the booking process under the following link tourismus.nuernberg.de/en/booking/nuernberg-card-city-card

EUR 38 (value of a Nuremberg Card for adults aged 12 and over), EUR 12 (value of a children's card for children aged 6 - 11) and EUR 76 (value of two Nuremberg Card for adults aged 12 and over) are available.

The voucher and any remaining credit is valid for 3 years from the date of purchase.

A payout of the voucher amount is not possible. Any remaining credit cannot be paid out, but can be used for a further purchase of Nuremberg Cards.

FAQs about the NUREMBERG CARD

Yes, we can send you the Nuremberg Card again. We require the full name of the person who purchased the card or the booking number. You can call us at +49 911 23360, send an e-mail to info@ctz-nuernberg.de or visit our Tourist Information at the Main Market Square (please note our opening hours).

It is possible to have your Nuremberg Card printed again in Tourist Information at Hauptmarkt 18.

You can find current regulations and information on our Internet site and at the websites of our partners, museums and sights.

No. City tours by foot or vehicle are not included.

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